FAQs

What are the documents required when requesting to rent a car ?

Can I rent a car without a credit card ?

What is the deposit and what is the percentage of repayment for the damage ?

Why do I need to sign a rental agreement at the counter ?

What insurance do I get when I rent a car ?

Do I have to pay any additional charges upon receipt ?

What should I do when I receive the car ?

Are there any additional charges for delivery ?

Can I get a refund for unused time if I return a vehicle early ?

What is the fuel policy ?

What do I do if my rental car is broken, stolen, or in a car accident ?

Can I book a one-way rental car ?

How do I amend my reservation ?

How can I cancel my reservation ?

Read the cancellation terms :

What payment methods does Via Car accept ?

What if my flight is delayed or canceled ?